The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Are there any hidden fees?
There are NO hidden fees.
Views: 504 |
Can I host an adult site?
We do not allow sites with sexual explicit material.
Views: 425 |
Can I pay monthly?
Yes. You can pay monthly, quarterly, 6 monthly, or yearly.
Views: 508 |
Can I register a domain name without purchasing a hosting plan?
Yes.
Views: 516 |
Can I upgrade?
Yes you can. Just e-mail sales@dataflame.co.uk and let us know what you would like to change...
Views: 791 |
Do you have a reseller program?
Yes we do. For more information on Reseller accounts, please visit the link named "reseller".
Views: 452 |
Do you host international domain names?
Yes. We do host international domain names, however, it is up to you to contact the NIC of your...
Views: 440 |
Do you offer 24/7 technical support?
Yes, we offer 24 hours a day, 7 days a week technical support via Live web based chat, giving you...
Views: 417 |
Do you offer domain name registration?
Yes. Please see http://www.dataflame.co.uk/domains/ for further information.
Views: 679 |
Do you offer telnet or shell access?
You do have full SSH or RDP access with a Dedicated Server or a VPS package.
This is not...
Views: 513 |
Do you support ASP.net 3.5 ?
Yes, we do support ASP.net 3.5 with all our windows packages.
Views: 485 |
Do you support Dreamweaver?
Dreamweaver is fully supported with any package that we offer.
Views: 491 |
Do you support IMAP ?
Yes we do support IMAP with Linux Hosting packages.
But We do not support IMAP with windows...
Views: 598 |
Do you support MS FrontPage Extensions?
Yes.
Views: 353 |
Do your servers run Linux or Windows ?
Our servers are Linux and Windows.
Views: 463 |
Domain Transfer
If you already have a domain name you can use this by simply updating the name servers to point...
Views: 2398 |
How do I know Dataflame will be around in the next few years?
At the rate of growth we are currently experiencing, we will be around for much longer than the...
Views: 477 |
How do I transfer files to my site?
You can use FTP, FrontPage or any other FTP software to transfer your files to our servers....
Views: 547 |
How do I transfer my domain name to Dataflame with no downtime?
To avoid downtime, please follow these procedures: 1) Sign up for a Web hosting account using...
Views: 679 |
How long does it take to get my domain working?
If you ordered a new domain name through us, it will take 48-72 hours. If you are transferring...
Views: 468 |
How long does it take to setup my new account?
Usually we aim to have your account setup within 30 minutes of your order. This may be slightly...
Views: 460 |
V.A.T
All prices are subject to V.A.T at 15% if you live in the EU
Views: 502 |
What do you consider excessive amounts of resources?
Please understand that our #1 priority is to keep our servers in perfect operating condition so...
Views: 475 |
What form of payment do you accept?
We accept MasterCard, Visa, Delta, Electron, Solo or Maestro. We do not accept AMEX at thi...
Views: 456 |
What is the catch?
Dataflame Hosting is a very reputable Web hosting company and we do not believe in questionable...
Views: 517 |
What is the sign-up process?
To place an order with us, you will need to visit our secure order form at -...
Views: 526 |
What is your spam and bulk e-mail policy?
We have strict policies against spamming and bulk e-mail. Users who spam via e-mail, newsgroups,...
Views: 453 |
What kind of servers are you using?
Currently, all of our Web servers are Intel Quad Xeon, using CentOS or Windows 2003 or 2008.
Views: 444 |
What kind of Technical Support do you provide?
We will answer any questions and help fix any problems related to your Web hosting account. We...
Views: 466 |
Which PHP version do you support?
We do support both PHP4 and PHP5.
Views: 507 |
Why am I paying so much more with my current provider?
You are being overcharged.
Views: 432 |
Will you place any ads on my site?
No, you have full control of your website and will never be required to put any of our...
Views: 509 |
